Answers
- What’s the Speed Bonus?Short Stack · Finish fast for up to a quarter more points.
- What are Coin Shards?Short Stack · Falling blocks carry a shard, and 10 make a coin.
- Can I stop effects from moving or flashing?Short Stack · Turn on Reduce Animations.
- Why did the animations change by themselves?Short Stack · Short Stack turned on Reduce Animations to keep play smooth.
- How do I restore my purchases?Short Stack · Get your Subscription, Lifetime, VIP Themes or Ultra back on this device.
- How do I cancel my Short Stack Subscription?Short Stack · Turn off renewal in Google Play.
- How do I get a refund?Short Stack · Google Play handles refunds.
- What are coins?Short Stack · How you earn and spend Short Stack’s in-game currency.
- What are the odds in a Chest?Short Stack · Where to see the odds before you buy.
- Why do I see ads?Short Stack · Which ads you choose, and how to remove the rest.
- Why does Short Stack ask how old I am?Short Stack · So the ads you see are right for your age.
- How do I move my progress to a new device?Short Stack · Restore Purchases brings back what you bought.
- I’m stuck on a level. What can I do?WordGamr · Hints, Pinpoint, Word Reveal and shuffling the letters.
- Can I make it easier or harder?WordGamr · Choose Easy, Normal, Hard, Expert or Master.
- What is Clock Run?WordGamr · One clock, and as many puzzles as you can solve.
- How do I get a new Theme?WordGamr · Collect a set, subscribe, or choose a pass.
- Why does a word say Excluded word?WordGamr · Some real words are kept off every board.
- Can I stop effects from moving or flashing?WordGamr · Turn on Still Effects to hold animated Styles still.
- What do the Subscription, Lifetime, VIP Themes and Ultra include?WordGamr · What each one adds, and which remove ads.
- How do I restore my purchases?WordGamr · Get your Subscription, Lifetime, VIP Themes or Ultra back on this device.
- How do I cancel my WordGamr Subscription?WordGamr · Turn off renewal in Google Play.
- How do I get a refund?WordGamr · Google Play handles refunds.
- What are coins?WordGamr · How you earn and spend WordGamr’s in-game currency.
- Why do I see ads?WordGamr · Which ads you choose, how to remove the rest, and your ad privacy choices.
- Why does WordGamr ask how old I am?WordGamr · So the ads and Shop items are right for your age.
- How do I move my progress to a new device?WordGamr · Restore Purchases brings back what you bought.
- How do I delete my account?Every game · Delete your account and its data in any of our games.
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Contact support
Send us a message with your game’s support form. We reply by email.
So we can help quickly, please include:
- your device model
- your player code, on the game’s Account page
- the Version line at the bottom of the game’s Account page
- what happened, and what you expected
Short Stack quick answers
All Short Stack answersRestore purchases
In Short Stack, tap the Account button, then Restore Purchases, on a device signed in to the Google account you bought with. Your Subscription, Lifetime, VIP Themes and Ultra come back.
Cancel a subscription
Cancel it in Google Play › Subscriptions, then choose Short Stack. You keep it until the end of the period you’ve paid for. Uninstalling Short Stack doesn’t cancel it.
Refunds
Google Play handles refunds for purchases in Short Stack. Follow Google Play’s refund steps. If that doesn’t solve it, send us the Short Stack support form.
Ads
Ads keep Short Stack free. Between rounds there’s at most one every 3 rounds, and no more than 12 a day. Short Stack Subscription, Lifetime and Ultra remove them; VIP Themes doesn’t.
WordGamr quick answers
All WordGamr answersRestore purchases
Tap Account › Restore Purchases, signed in to the same Google account. Lifetime, VIP Themes, Ultra, the Subscription and limited-time Styles come back. Coins and progress come back with your Google Play Games cloud save.
Cancel a subscription
Cancel it in Google Play › Subscriptions, then choose WordGamr. You keep it until the end of the period you’ve paid for. Uninstalling WordGamr doesn’t cancel it.
Refunds
Google Play handles refunds for purchases in WordGamr. Follow Google Play’s refund steps. If that doesn’t solve it, send us the WordGamr support form.
Ads and privacy choices
For no ads between levels, choose Lifetime, the Subscription or Ultra; VIP Themes doesn’t remove them. Change how ads use your data in Account › Privacy Choices, shown where the law requires it.
Delete your data
- On your device: in the game, tap Account › Delete Account. This deletes everything the game keeps on that device. If you signed in with Google Play Games, it also deletes the game’s cloud save, and your other devices start fresh the next time they sync. You can also delete the data Google Play Games keeps for a game from your Play Games profile. If you also want your purchase records deleted, write down your player code first.
- Your purchase records: send us your game’s support form with the topic “Delete my account”, your player code and your Google Play order numbers (they start with GPA.). We delete them within 30 days and reply when it’s done. After that, those purchases can no longer be restored.
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